Approx. duration: 30 Months
Start Date: Anytime
Attendance: All assessment and training is undertaken in the workplace
Entry requirements:
- Individual employers will set their selection criteria for applicants
- Apprentices need to be employed for a minimum of 30 hours a week and have a contract of employment
- Entry onto the Apprenticeship is subject to a thorough skills scan assessment to clarify course suitability
- Entry onto the Apprenticeship is subject to 4 GCSEs including Maths and English 9-4/A-C or Functional Skills Level 2
- Apprentices aged 16-18 years are subject to the mandatory requirement to study towards and achieve English and Maths Functional Skills at Level 2 where the Apprentice only holds the level 1 qualifications (GCSE grades D-G/3-1)
- Following the updated ESFA Apprenticeship rules, from 11th February 2025. Apprentices who begin their apprenticeship training when aged 19+ will no longer be subject to this mandatory requirement. It is now the decision of the apprentice and their employer at the start of their apprenticeship to choose to study towards a Maths and English qualification
On-programme learning:
- Operations Manager Standard
- English and Maths (if required) Level 2
End-point assessment:
Delivered by ILM (Institute of Leadership and Management)
Progression:
On completion, Apprentices can register as full members with the Chartered management institute and/or the Institute of Leadership and Management, and those with 3 years’ of management experience can apply for Chartered manager status through the CMI.
Course Summary:
An Operations or Departmental Manager is someone who manages teams and/or projects, and achieving operational or departmental goals and objectives, as part of the delivery of the organisations strategy. They are accountable to a more senior manager or business owner.
Working in the private, public or third sector and in all sizes of organisation, specific responsibilities and job titles will vary, but the knowledge, skills and behaviours needed will be the same.
Key responsibilities may include creating and delivering operational plans, managing projects, leading and managing teams, managing change, financial and resource management, talent management, coaching and mentoring.
Roles may include:
- Operations manager
- Regional manager
- Divisional manager
- Department manager
- Specialist managers